Reset Your Password

/9 Comments/in , /by

Need help resetting your password? Follow the steps below!

Screenshot of the login page. The "Lost your password?" link below the login credentials box is circled.

1. Select the “Lost your password?” link on the login page.

 

Screen shot of a webpage. Webpage text states "please enter your username or email address. You will receive a link to create a new password via email." Below this text, there is a box to enter email address, with the text "your email address @american.edu". Below the email field an arrow points the "Get New Password" button.

2. Enter your AU email address. If you are a student, do not include the student portion; only include american.edu. Then click the blue “Get New Password” button.

 

Screenshot of an email. Email text: "Wordpress to me...Someone has requested a password reset for the following account: https://edspace,american.edu/ Username: redacted. If this was a mistake, just ignore this email and nothing will happen. To reset your password visit the following address: redacted. Arrow to redacted link.

3. Check your email for a message from WordPress and follow the password reset link.

 

Screen shot of a password reset screen. Text reads: "Enter your new password below. New password asgaquaQ%tDE*sORb strong. Hint the password should be at least twelve characters long. To make it stronger, use upper and lower case letter, numbers, and symbols like !"?$&^&)." There is an arrow pointing to the password box.

4. Replace the suggested password with one of your own choosing.

 

Screenshot of the password reset webpage. Page text reads: " Enter your new password below. New password Enter your desired password." The Reset Password button is circled.

5. Replace the suggested text with a password of your choosing that meets the strong criteria. Then select the “Reset Password” button.

 

Screenshot of the password reset confirmation page. Text of page reads: Your password has been reset. Log in (hyperlinked). The log in link is circled.

6. Once your password has been reset, follow the link to login to your site using your email address and new password.

 

Single Sign On Help

/10 Comments/in , /by

American University’s WordPress network, EdSpace, is now accessible using your existing American University username and password! This means anyone in the university community can login to the network. If you already have an EdSpace user name and password, you can continue to login using these details, or you can login using your AU details.

A photo of the new login page. Select the LOG IN AT AMERICAN button to login using your AU username and password. Select the Login with WordPress username to login using your EdSpace/WordPress Credentials.

Select your preferred method on the login screen.

 

Photo of American University login page. Enter your AU email address, AU password, and click sign in.

If using your AU login credentials, you must include the @american.edu portion. Student users, use @american.edu NOT @student.american.edu.

Spring Break Updates

/165 Comments/in /by

The EdSpace main website, as well as network plugins and themes, will be updated during Spring Break 2016. Please contact us if there are any issues.