Case studies are used to prepare students for the complexities, processes, and negotiations that happen in cross-cultural exchanges and collaborations. This collection of cases aims to help students articulate the myriad of factors that influence intercultural communication and consider how these factors can vary in manifestation, strength, and focus based on the specifics of unique scenarios.

A good case study…

  • tells a real-life engaging story.
  • raises a thought-provoking issue.
  • contains elements of conflict.
  • promotes empathy with the central actors.
  • lacks an obvious or clear-cut right answer.
  • encourages students to think and take a position.
  • portrays actors in moments of decision.
  • provides substantial data about character, location, context, actions.

In conceptualizing a case study, consider the following questions:

  • What is the problem or decision?
  • Who are the key decision-makers?
  • Who are the other actors involved?
  • What caused the problem?
  • What are some underlying assumptions or objectives?
  • What decision needs to be made?
  • Are there alternative responses?

Author Submission Guidelines

Submissions should be approximately 500-1,000 words in length. The case study should follow the template provided at the end of these instructions and include a title, 5-7 keywords, a section that outlines the context, a section for the case itself, 5-7 discussion questions and 4-5 recommended resources. To encourage dialogue the discussion questions should be thought-provoking and open-ended. Recommended resources can include videos, books, media sources, reports, and other documentation that can help provide context or multiple perspectives on the central themes of the case.

Please format your case using the Word Template before submitting for review.