Jayanthi, Akanksha. “The New Look of Diversity in Healthcare: Where We Are and Where We’re Headed.” Becker’s Hospital Review, 8 Mar. 2016, www.beckershospitalreview.com/hospital- management-administration/the-new-look-of-diversity-in-healthcare-where-we-are-and- where-we-re-headed.html. Accessed 11 Apr. 2017.
In the article The New Look of Diversity in Healthcare, Akanksha Jayanthi takes a stance on the current structure of diversity within the healthcare system, arguing that current healthcare leadership doesn’t actively reflect those they serve. She explains that while “42% of millennials identify with a race or ethnicity other than non-Hispanic white”, these number aren’t represented when it comes to healthcare. She goes on to explain that the ratio of minority patients to minority board members is extremely disproportional. However, Ms. Jayanthi does show instances where this inequality is changing. Catholic Health Initiatives (CHI) has numerous black Americans in leadership positions. What’s most interesting, however, is why companies like CHI are consciously making a shift. According to Jayanthi, millennials are viewing diversity in the workplace as a means to a business outcome, while older generations view diversity as morality. This means that certain health care providers, such as CHI, are pushing diversity not because it’s the “right thing to do”, but because they feel it will genuinely help their business. Another instance of this would be the creation and growing appeal of a Chief Diversity Officer (CDO) in the healthcare field. According to Jayanthi, many medical schools and academic medical centers are hiring CDOs, including Yale School of Medicine. The goal of all of this is to create an atmosphere where the patients themselves can better relate to their care providers, which in turn will hopefully facilitate and ease these patients healing process- whatever it may be.
Since my previous sources have covered the topics of diversity and healthcare separately, I wanted a chance to examine these two factors together. Annotated bibliographies 5 & 6 examined the role of diversity in the workplace in general, but did not examine how diversity was represented or interpreted for healthcare. To completely understand George Washington University Hospital’s marketing technique, one must first understand the discourse community within healthcare. Akanksha Jayanthi’s article is a great first step in that direction. She reiterates what I was already starting to gather an understanding of, but it’s good to see this in writing from someone in the healthcare field. Akanksha explains that diversity is lacking, but there are attempts to change this. This stance could be easily extended to encompass GWH’s own website, as well as their YouTube video. What Akanksha does bring to the table, is a new view as to why this slow bridge of the diversity gap is taking place. Previously, when examining the rhetorical situation of GWH and the surrounding area, I didn’t give much thought to the generation(s) which resides and is treated there. As Ms. Jayanthi explains, millennials are now an increasing percentage of those who both work in healthcare, and those who are being treated. This change in generational presence effects the overall mentality of both environments drastically. Now, the mindset and background of this new generation must be taken seriously to accurately meet the needs of both parties (those working and those being treated). Instead of looking at these two groups separately, Akanksha Jayanthi helps shed light on the idea of examining these two together, in order to come up with a more complete and balanced understanding.
King, Meredith. “The Importance of Cultural Diversity in Healthcare | Brainwaves.” UVM Continuing and Distance Education, 25 Sept. 2014, learn.uvm.edu/blog-health/cultural- diversity-in-healthcare. Accessed 11 Apr. 2017.
Mededith King’s piece entitled The Importance of Cultural Diversity in Healthcare discusses the importance of including diversity in the healthcare system. Unlike Ms. Jayanthi’s piece, King’s article is not soley based on the importance of diversity in leadership roles. Instead, King looks at diversity in every aspect of healthcare: nursing, speech pathology, physical therapy, radiation therapy, etcetera. According to King, numerous nursing, health, and medical schools are now looking to recruit and hire more people who are part of social/ cultural minorities. The main example which King uses to display this idea of increased diversity is nursing. Traditionally, nurses were middle-aged white woman. Now, however, there is a shift happening. The average age of nurses has increased, yet younger people are increasing joining the nursing profession as well. The amount of racial diversity is increasing, as well as the number of male nurses. Furthermore, the term “cultural competency”, referring to the ability of individuals to assist those of diverse and differing backgrounds. This concept is being taught more and more at academic institutions. But why is any of this important? King’s reason is to reduce health disparities. To her, and her numerous sources, it makes a difference when someone receives health care from an individual that represents them or their experiences.
Although these two sources of mine are extremely similar, they focus on two different aspects of diversity in healthcare. Jayanthi’s article is centered around heathcare’s leadership team, while King’s piece is more centered around the nurses. This is almost a blue collar, white collar comparison, yet it’s easily found that diversity matters on both sides of the spectrum. What I like about King’s piece, and why I ultimately decided to include it, is because I feel that looking at healthcare from a nurse’s standpoint is much more accessible. By this, I mean that although diversity in leadership roles is extremely important, nurses are the ones who have much more direct contact with the patients. The nurses have quite possibly the most face-to-ace contact with the patients, so their representation almost means more to me than the hospital’s leadership. This is not a view I really took prior to reading this article. If I apply this logic to GWU’s website and YouTube video, then GWU actually paints a much more positive picture of diversity. Both the website and video show minorities in nursing roles, which I mentioned, but seemed to overlook the significance of, before. King’s article sheds light to how important and evident that growing diversity is.