Reset Your Password

Need help resetting your password? Follow the steps below!

Screenshot of the login page. The "Lost your password?" link below the login credentials box is circled.

1. Select the “Lost your password?” link on the login page.

 

Screen shot of a webpage. Webpage text states "please enter your username or email address. You will receive a link to create a new password via email." Below this text, there is a box to enter email address, with the text "your email address @american.edu". Below the email field an arrow points the "Get New Password" button.

2. Enter your AU email address. If you are a student, do not include the student portion; only include american.edu. Then click the blue “Get New Password” button.

 

Screenshot of an email. Email text: "Wordpress to me...Someone has requested a password reset for the following account: https://edspace,american.edu/ Username: redacted. If this was a mistake, just ignore this email and nothing will happen. To reset your password visit the following address: redacted. Arrow to redacted link.

3. Check your email for a message from WordPress and follow the password reset link.

 

Screen shot of a password reset screen. Text reads: "Enter your new password below. New password asgaquaQ%tDE*sORb strong. Hint the password should be at least twelve characters long. To make it stronger, use upper and lower case letter, numbers, and symbols like !"?$&^&)." There is an arrow pointing to the password box.

4. Replace the suggested password with one of your own choosing.

 

Screenshot of the password reset webpage. Page text reads: " Enter your new password below. New password Enter your desired password." The Reset Password button is circled.

5. Replace the suggested text with a password of your choosing that meets the strong criteria. Then select the “Reset Password” button.

 

Screenshot of the password reset confirmation page. Text of page reads: Your password has been reset. Log in (hyperlinked). The log in link is circled.

6. Once your password has been reset, follow the link to login to your site using your email address and new password.

 

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