Resume

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John Nash Fernandez
Johnfernandez2201@gmail.com · https://johnfernandez.net · jf0573a@american.edu · +1.4143065433
EDUCATION
American University, School of Public Affairs (SPA), Washington, DC                                                                  August 2022
Bachelor of Arts in Political Science
Cumulative GPA: 3.65/4.0
Greenwich High School, Greenwich, CT                                                                                                                June 2019
Honor Roll
WORK EXPERIENCE
Team Leader (Closing Manager), Chick-Fil-A Tenleytown, Washington, DC                                    October 2021-January 2022
Trainer                                                                                                                                     August 2021-October 2021
Team Member                                                                                                                         February 2021-August 2021
  • Developed and perfected customer service skills at #1 US fast food chain. Trained others according to the chain’s high service standards.
  • Gained leadership experience by managing shifts, developing employee skills through training, and fielding issues and concerns on behalf of the team.
  • Entrusted with managerial duties such as safe counting, inventory management, daily financial reports, etc.
  • Handled security concerns and served as main point of contact for police while on shift.
Cashier/Crew, Chipotle Mexican Grill, Riverside, CT                                                                             May 2020-August 2020
  • Worked as the cashier for a high-volume store, processing customer transactions and facilitating customer issues.
  • Was trained on FOH duties, involving cash handling, the burrito line, and customer service.
 
Event Staff/Waiter, Partyhands, Washington, DC                                                                               October 2019-March 2020
  • Learned and practiced server etiquette with high profile events including those at embassies, government agencies, and houses of politicians.
  • Organized catering trays and monitored food service for events with hundreds of people.
  • Bussed tables and collected dishes, organizing them for rental pickup.
 
Intern, Office of the Tax Collector, Greenwich, CT                                                                                     May 2019-June 2019
  • Sorted documents from years of municipal tax collection, becoming familiar with many of the processes involved.
  • Processed and released property tax liens once paid off.
  • Used databases to locate delinquent taxpayers with undeliverable mail.
ACADEMIC
Member, Pi Sigma Alpha: The National Political Science Honor Society, American University                 February 2022-present
Member, College Republicans, American University                                                                       September 2019-present
 
Chair, American University Model United Nations Conference, American University                September 2019-January 2020
  • Led 40+ high school students in rigorous debate surrounding the future of left-wing ideology in South America.
  • Researched and co-wrote a comprehensive 50+ page topic brief on the Bolivarian Alliance for the Peoples of Our America (ALBA-TCP), published under the American University International Relations Society (AMIRS).
 
Presenter and Simulation Chair, Washington International Relations Conference, Washington, DC                         October 2019
  • Gave an educational presentation on the basics of Model UN to a group of high school students from the greater DC area.
  • Led and moderated debate between students, providing feedback and suggestions for improvement.
SKILLS
  • Computer: Certified Microsoft Office Specialist: Excel 2016, Basic Java, HTML/CSS.
  • Language: Fluent in English and Spanish.