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John Nash Fernandez
Johnfernandez2201@gmail.com · https://johnfernandez.net · email@example.com · +1.4143065433
American University, School of Public Affairs (SPA), Washington, DC August 2022
Bachelor of Arts in Political Science
Cumulative GPA: 3.65/4.0
Greenwich High School, Greenwich, CT June 2019
Team Leader (Closing Manager), Chick-Fil-A Tenleytown, Washington, DC October 2021-January 2022
Trainer August 2021-October 2021
Team Member February 2021-August 2021
Developed and perfected customer service skills at #1 US fast food chain. Trained others according to the chain’s high service standards.
Gained leadership experience by managing shifts, developing employee skills through training, and fielding issues and concerns on behalf of the team.
Entrusted with managerial duties such as safe counting, inventory management, daily financial reports, etc.
Handled security concerns and served as main point of contact for police while on shift.
Cashier/Crew, Chipotle Mexican Grill, Riverside, CT May 2020-August 2020
Worked as the cashier for a high-volume store, processing customer transactions and facilitating customer issues.
Was trained on FOH duties, involving cash handling, the burrito line, and customer service.
Event Staff/Waiter, Partyhands, Washington, DC October 2019-March 2020
Learned and practiced server etiquette with high profile events including those at embassies, government agencies, and houses of politicians.
Organized catering trays and monitored food service for events with hundreds of people.
Bussed tables and collected dishes, organizing them for rental pickup.
Intern, Office of the Tax Collector, Greenwich, CT May 2019-June 2019
Sorted documents from years of municipal tax collection, becoming familiar with many of the processes involved.
Processed and released property tax liens once paid off.
Used databases to locate delinquent taxpayers with undeliverable mail.
Member, Pi Sigma Alpha: The National Political Science Honor Society, American University February 2022-present
Member, College Republicans, American University September 2019-present
Chair, American University Model United Nations Conference, American University September 2019-January 2020
Led 40+ high school students in rigorous debate surrounding the future of left-wing ideology in South America.
Researched and co-wrote a comprehensive 50+ page topic brief on the Bolivarian Alliance for the Peoples of Our America (ALBA-TCP), published under the American University International Relations Society (AMIRS).
Presenter and Simulation Chair, Washington International Relations Conference, Washington, DC October 2019
Gave an educational presentation on the basics of Model UN to a group of high school students from the greater DC area.
Led and moderated debate between students, providing feedback and suggestions for improvement.
Computer: Certified Microsoft Office Specialist: Excel 2016, Basic Java, HTML/CSS.
Language: Fluent in English and Spanish.